Refund or Return Policy

Our policy lasts 5 days from the day you receive your order. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

There is no return facility available for a customized product. We accept the return of products which were shipped out by us and if the item is faulty due to an error on our end (e.g., wrong item). Item(s) must be returned together with proof of purchase.

To complete your return, we require a receipt or proof of purchase. Please contact our support team via support@parshawaacrylics.com for more information.

If you still wish to return the item, please be informed that you have to pay for the return shipping fee.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Refund will be processed in 7-15 working days.

For Delivered orders, there will be a partial refund (only applicable to non-customized products) only after deducting shipping & handling charges.

There are cheap & duplicate products available in the market. We don’t accept return or refund requests on the basis of their comparison to our products.

Please Note We are only able to send refunds after 60 days of the order shipping date. Late or missing refunds (if applicable)

If a refund hasn't been received yet, first recheck the bank account. Then contact the credit card company. It may take some time before the refund is officially posted.

Next, contact your bank. There is often some processing time (2-5 business days) before a refund is posted.

If you've done all of this and you still have not received your refund, feel free to contact us at support@parshawaacrylics.com.

Cancel Order

You can only cancel the order if the order has not been fulfilled. Please be informed that a management, processing, and transaction fee (20% of your total order value) will be applied for the cancellation.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@parshawaacrylics.com.

Refund Policy for Personalized Products

Effective Date: 01 March 2024

This Refund Policy (“Policy”) applies to all purchases of personalized products made from Maxgrade Private Limited (“Company”) by consumers within the jurisdiction of India. This Policy outlines the terms and conditions under which consumers may be eligible for a refund for personalized products purchased from the Company.